Explore Documents. Robbins mgmt11 ppt02 GE. Uploaded by excA Did you find this document useful? Is this content inappropriate? Report this Document. Flag for inappropriate content. Download now. Related titles. Carousel Previous Carousel Next. Introduction to Management Chap 4-Managing Diversity. Jump to Page. Search inside document. Rituals - Sequences of activities that express and reinforce the important values and goals of the organization Management, Eleventh Edition, Global Edition by Stephen P.
Cultural Constraints on Managers Whatever managerial actions the organization recognizes as proper or improper on its behalf Whatever organizational activities the organization values and encourages The overall strength or weakness of the organizational culture Management, Eleventh Edition, Global Edition by Stephen P. Provide role clarity to employees in order to reduce ambiguity and conflict and to increase job satisfaction Have conscientious, caring employees willing to take initiative Management, Eleventh Edition, Global Edition by Stephen P.
Steven Loh. Raza Sami. Cerise Pastel. Muhammad Awais. Ravi Singh. Asad Uz Jaman. Smart Ed. Mehfuz Khaled. Daniel Jk. Reynaldi Wisnu. More From excA Loraine Julio Jimenez. Elena D. Popular in Psychological Concepts. Professional Development Shifts in Teaching. In section 1 of chapter 2, the omnipotent and symbolic views of management are presented.
The omnipotent view supports the idea that a manager is directly responsible for the success and failure of the organization. If the goals and decisions managers choose are correct, then the organization should thrive.
According to this view, management decisions are often flawed and poorly implemented due to factors beyond their direct control. What are implications for managing the external environment? Organizations depend on their environment and their stakeholders as a source of inputs and a recipient of outputs.
Good relationships can lead to organizational outcomes such as improved predictability of environmental changes, more successful innovations, greater degrees of trust among stakeholders, and greater flexibility in acting to reduce the impact of change. In addition, relationship management and maintaining good relationships have been proven by many researchers to have an effect on organizational performance.
High-performing companies tend to consider the interests of all major stakeholder groups as they make decisions. Refer to Exhibit In Organization A, strong attention would be given to detail, with little innovation and risk taking. Teamwork would not be encouraged, and employees would be viewed as a means to an end.
Strict controls would be placed on workers, and task achievement would be most important. The supervisor would have more autonomy in how to achieve goals. Employees would be given the opportunity to provide input, and a team approach would be used. People would be viewed as important contributors. Classrooms have cultures. Describe your class culture using the seven dimensions of organizational culture. Does the culture constrain your instructor?
Answers to this question will vary. Have students look at the seven dimensions of organizational culture described in the text and rate them from high to low for the class. One point you might want to explore: What role does your instructor play in establishing the culture of the classroom?
Ask students to relate this information to the role a manager might play in establishing the culture of a business organization. Can culture be a liability to an organization? In some cases, organizational culture could be a liability. In the global environment, a society that discriminates on the basis of ethnicity or gender or in the exploitation of. Discuss the impact of a strong culture on organizations and managers. At one time, researchers supported a direct connection between the strength of an organizations culture and its performance.
Exhibit , gives five employee related outcomes of strong vs. In the end, strong cultures aid a manager in fulfilling their functions: planning, organizing, leading and controlling.
Using Exhibit , explain how a culture is formed and maintained. Culture is established and maintained through the transmission and adoption of values. Following the figure from left to right, we see that the founder, through the values they choose for the organization, is the person most responsible for setting the organizational culture.
The strength of founder values is then reinforced by the employees chosen for the organization. As the time increases from the start of the organization by the founder, top management values become important. Top management may attempt to modify or significantly change the values of the company.
Socialization is the process by which employees learn the culture. Explain why workplace spirituality seems to be an important concern.
This movement is important for several reasons. First, as work becomes more hectic and jobs uncertain, employees are looking for ways to cope with the stresses of a turbulent pace of life. Second, contemporary life styles have shown the lack of community many employees feel, and baby boomers are looking for something meaningful beyond their work. Ethics Dilemma The field of sports has seen many technological advancements — new training methods, food supplements, equipment, clothing.
In this case, students are asked to give their opinion on the ethical use of technology in sporting events. Have students discuss the concept of fairness with regard to the use of this new technology. Does it take away from the competition where it becomes a game of who has the most money to buy the technology?
Encourage students to think about a point where it the use of technology crosses the line in competition. Skills Exercise Environmental scanning is an important managerial skill. Team Exercise Have students work in teams of three or four.
Have students use the form below to identify the environmental factors for the two companies they have selected. How are these components similar and different for each company?
Using the same two companies, get students to think about who are the important stakeholders for each company. Write a paper describing what you found and how the two examples you found represent the views of management. Create a table identifying potential stakeholders of this organization.
Then, indicate what particular interests or concerns these stakeholders might have. Where do customers and employees park? What activities are encouraged or discouraged by the physical layout? What do these things say about what the organization values? Symbols logos, dress codes, slogans, philosophy statements —What values are highlighted? Where are logos displayed? Whose needs are emphasized? What concepts are emphasized?
What actions are prohibited? What actions are encouraged? Are any artifacts prominently displayed? What do those artifacts symbolize? Words stories, language, job titles —What stories are repeated?
How are employees addressed? What do job titles say about the organization? What activities are rewarded? What kinds of people succeed? What rituals are important? What events get commemorated? How would you describe the culture? How do new members learn the culture? How is the culture maintained? Deal and Allan A. Cameron and Robert E. Describe what the company is doing that reflects its commitment to this culture.
Using the results of our assessments, identify personal strengths and weaknesses. What will you do to reinforce your strengths and improve your weaknesses? Find a list of all 10 of Zappos corporate values. Pick two of the values and explain how you think those values would influence the way employees do their work. To address this question, students should look at how values affect employee performance and behavior.
Some of these values promote organizational citizenship while others foster higher levels of commitment and job satisfaction. The most beneficial values are linked to some affective response that people have toward the organization. I can help you building a professional WordPress website, blog or eCommerce store. I look forward to working with you. RSS Feed Widget. Search This Blog. Popular Posts. Notes of the Mathematical Method written by by S. Yusuf, A. Majeed and M. Amin and published by Ilmi Kitab Khana, Lahore.
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